Letter About Police Not Based on Facts
I am responding to the Feb. 21 letter claiming the “actions of the Southern Pines police violate our basic rights.”
Unfortunately, the writer took aim at the Southern Pines Police Department without knowing or understanding what actually occurred, what law-enforcement agencieswere or were not involved or the statutory and constitutional provisions that relate to those incidents.
Of even more concern, The Pilot chose to print the letter without verifying the basic, underlying facts. While I respect the right of every citizen to voice concerns and seek redress, I would hope that a responsible citizen would do so in a productive manner rather than making a public statement based upon incorrect assumptions. A phone call to the department’s public information officer or me would have allowed us to provide factual information. The community would be better served by The Pilot if a balanced perspective was presented.
The department instituted a process several years ago to review our response if a citizen is dissatisfied with the action of an employee. We welcome the opportunity to review our procedures and make changes where appropriate. Information on the process to register a complaint or compliment an employee is on our Web site, www.southernpines.net/police.
Our goal is one of “continuous improvement.” All citizens have the opportunity to bring concerns directly to the department. Refusal to do so is an abdication of citizen responsibility that results in merely the opportunity to “vent” without any positive outcome.
Given the opportunity, we would have reached out to the writer to discuss his comments directly and address each concern based upon facts. Unfortunately, we were not given this opportunity before the letter was published. As a result, the hard-working men and women of the Southern Pines Police Department have been maligned without cause.
Chief of Police
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