I have gone to this nail shop many times. In recent months I feel the service is not what it used to be. On 2 occasions I have had the skin buffed off one of my toes by a rough nail tech ( both were males). A third time The tech was so rough buffing my feet it was uncomfortable (male). On two separate occasions the tech was talking on a cell phone while doing my pedicure (and not paying much attention to doing the pedicure). Also, I have had a Basic pedicure and a Deluxe pedicure and I can't see any difference in the two. They used to do a good job but now, not so much.