We’ve been utilizing your no touch car wash for years with great results! However when because of ice or some other reason, it failed miserably yesterday morning. When I arrived home I immediately noticed not only spots but a heavy film of dirt covering the entire vehicle. I always believed the owner or owners of any business would welcome and want to know of any issues a customer has. So we called PJ’s explaining what was an obvious problem with their car wash and politely requested a $8.00 credit for a future wash. The owner firmly stated there was no problem with their automated car wash and would not issue any credit. We also believe that whenever you pay for a service, you should expect to get a little service.
Anyway, thanks PJ’s for all the great car washes my wife and I have received over the years and for the occasional oil changes and vehicle inspections. Unfortunately we will not be back, it appears an $8.00 revenue from a faulty wash has more value.
chuck10 4 months ago
PJ's Auto Care Inc
We’ve been utilizing your no touch car wash for years with great results! However when because of ice or some other reason, it failed miserably yesterday morning. When I arrived home I immediately noticed not only spots but a heavy film of dirt covering the entire vehicle. I always believed the owner or owners of any business would welcome and want to know of any issues a customer has. So we called PJ’s explaining what was an obvious problem with their car wash and politely requested a $8.00 credit for a future wash. The owner firmly stated there was no problem with their automated car wash and would not issue any credit. We also believe that whenever you pay for a service, you should expect to get a little service.
Anyway, thanks PJ’s for all the great car washes my wife and I have received over the years and for the occasional oil changes and vehicle inspections. Unfortunately we will not be back, it appears an $8.00 revenue from a faulty wash has more value.