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We’ve been utilizing your no touch car wash for years with great results! However when because of ice or some other reason, it failed miserably yesterday morning. When I arrived home I immediately noticed not only spots but a heavy film of dirt covering the entire vehicle. I always believed the owner or owners of any business would welcome and want to know of any issues a customer has. So we called PJ’s explaining what was an obvious problem with their car wash and politely requested a $8.00 credit for a future wash. The owner firmly stated there was no problem with their automated car wash and would not issue any credit. We also believe that whenever you pay for a service, you should expect to get a little service.
Anyway, thanks PJ’s for all the great car washes my wife and I have received over the years and for the occasional oil changes and vehicle inspections. Unfortunately we will not be back, it appears an $8.00 revenue from a faulty wash has more value.
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Physical Address: 145 W. Pennsylvania Avenue, Southern Pines, NC Mailing Address: P.O. Box 58, Southern Pines, NC 28388 910-692-7271 Fax: 910-692-9382