The food is great, but luckily I have always gotten the same server (male) who is very attentive and almost a mind reader. I have there been a couple of times, where the female staff was a little spaced out. It happens, esp. when it is busy, it's life, no worries. I like to take co-workers and friends for the lamb burgers (male) or rocking salads (females)! Not bad wine list either.
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Agreed. The food is great but the service is outrageously bad. I sincerely want to see this business do well...I hope the owners will take the hint and do something about their sub-par service. If you have plenty of time (it can be very slow) and are in an excellent mood (the service is maddening), do give it a try simply for the food.