I dropped off a motorcycle jacket a month and a half ago and was told it would take 10 days to complete, which included ordering a new zipper. After a month of hearing nothing I went into the shop and they said they were waiting on zippers. A couple weeks went by again and still I had received no phone calls or anything so I called and she told me the same thing and told me she had no estimate at all of when it would be done. I picked up my jacket and brought it elsewhere. Bad business.